If you are having Error 401 issue on your Desktop Chrome browser, click HERE for instructions.
Desktop Chrome Browser Error 401 Issue
Follow the steps below.
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Press CTRL + SHIFT + I now to open the DevTools window.
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Minimize the DevTools window.
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On Gator Rep Portal site, right-click the refresh icon on the browser then click "Empty Cache and Hard Reload"
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You're done!. You can now log back in to the portal.